Privacy policy

Effective Date: July 28, 2025
Last Updated: July 28, 2025

At Hive + Honey, we honor your privacy and the trust you place in us. Whether you’re booking a facial, browsing our site, or simply connecting with our space, your personal information is treated with care, confidentiality, and intention. This Privacy Policy explains how we collect, use, and protect your information—aligned with Oregon’s upcoming Consumer Privacy Act (OCPA).

WHAT we collect

When you schedule a service, join our email list, or engage with our site, we may collect:

  • Name

  • Email address

  • Phone number

  • Payment and billing information

  • Appointment and service history

  • Any personal notes you choose to share with us (e.g., wellness goals or skin concerns)

All information is securely stored through GlossGenius, our encrypted and HIPAA-aligned booking and payment platform.

How we use your information

We use your information to:

  • Book and manage appointments

  • Send appointment confirmations and reminders

  • Offer personalized care and product recommendations

  • Share occasional wellness updates and exclusive promotions (if opted in)

  • Comply with legal, financial, and health-related regulations

We do not sell or share your personal information with third parties for marketing purposes.

Your Privacy Rights (Oregon Consumer Privacy Act)

Beginning July 1, 2025, Oregon’s OCPA grants you the right to:

  • Access the personal data we have about you

  • Correct any inaccurate personal data

  • Delete your personal information, upon request

  • Know how and why we use your information

  • Opt out of any data sale or profiling (note: we don’t sell or profile)

  • Non-discrimination, meaning you will not be treated differently for exercising your privacy rights

To make a request, email us at hello@hivehoneyholisticskincare.com. We’ll respond within 45 days.

HIPAA + Confidentiality

Any wellness or health-related information you provide (such as allergies, sensitivities, or preferences) is treated with complete confidentiality. GlossGenius meets the standards for secure data handling and complies with relevant HIPAA-aligned practices.

Cookies + Website Usage

Our website uses cookies to enhance your browsing experience and understand how our content is viewed. These cookies do not store personal information unless submitted by you directly. You can disable cookies at any time through your browser settings.

Marketing + Email Communication

We only send marketing emails if you have opted in. You may unsubscribe at any time by clicking the link at the bottom of any email. We believe in thoughtful communication—never spam.

Third-Party Services

We work with trusted third-party platforms such as GlossGenius to support our scheduling, payments, and communications. You can view GlossGenius’s Privacy Policy here.

Policy Updates

We may occasionally update this policy to reflect service changes or new legal requirements. The most current version will always be available on our website.

Contact

For questions, data access, or privacy-related requests, please contact:

Hive + Honey Holistic Skin Care
PO Box 1301
Ashland, OR 97520
hello@hivehoneyholisticskincare.com
(458) 246-7514